Shipping

ROUTE ORDER PROTECTION

If your order is protected with Route your order is covered for:

• Lost/Missing packages
• Stolen packages
• Items damaged in shipping (does not include issues related to defects)

2 DAY AND OVERNIGHT SHIPPING

• Deadline is 8 AM PST
• Can't be delivered on weekends
• Can't be shipped to P.O. Boxes

INTERNATIONAL SHIPPING

• Free shipping promotions do not apply to international orders

• International shipments may be subject to duties, taxes, handling, and/or other charges by the country of import. These fees are not included in the cost of your order and are not reimbursed by King Ice.

• Customs regulations in the U.S.A. require that we display the full product value on the package, even if the product was purchased at a discount). Please check with your country’s customs office to determine any additional costs before placing your order.

*ALERT: USPS/Standard shipping is temporarily suspending international mail acceptance for some destinations. Please visit the USPS international status page for the latest updates.